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Check the first stepsGet claim history
GET
Products that use it:
Request's parameters
PATH
claim_id
Claim ID. Unique identifier used to reference a specific claim in the system, essential for tracking and managing these claims.number
REQUIRED
Response parameters
stage
Indicates the current stage of the claim within the processing cycle involving the buyer and seller. It can take one of the following values:string
claim: Initial stage of the claim process in which both the buyer and seller are involved.
dispute: Phase where the claim is under dispute or disagreement.
recontact: Stage in which one of the parties makes contact after the claim/dispute has been closed.
View morestatus
Specifies the current state of the claim, indicating whether it is open or closed. It can take one of the following values:string
opened: Indicates that the claim is open.
closed: Indicates that the claim is closed.
date
Date of change in claim status.string
change_by
Indicates the person who changed the claim. It can take one of the following values:string
complainant: Person who claims
respondent: Person to whom they are complaining.
mediator: Person who intervenes to help solve the problem.
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Request
curl -X GET \
'https://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/status_history'\
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer TEST-7719*********832-03141*********ec9309854*********f1e54b5-1*********' \
Sample answer
[
{
"stage": "dispute",
"status": "closed",
"date": "2020-09-08T23:59:36.000-04:00",
"change_by": "mediator"
}
]