Upload shipping evidencehttps://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/actions/evidences
This endpoint allows you to upload, through a valid token, evidence of sending the order. For a delivery by mail the fields 'shipping_company_name' and 'date_shipped' are required, while for a delivery to order the required fields are 'shipping_company_name', 'destination_agency', 'date_shipped' and 'receiver_name'. For delivery by email, the 'receiver_email' and 'date_shipped' fields are mandatory.
POST
Request parameters
Header
Authorization
Access Token obtained through the developer panel. Must be sent in all requests.string
REQUIRED
Path
claim_id
Claim ID. Unique identifier used to reference a specific claim in the system, essential for tracking and managing these claims.number
REQUIRED
Body
attachments
File attached to the message associated with the claim.string
type
The type of evidence of sending the request related to the claim. It can take one of the following values:string
shipping_evidence: The seller has an evidence that the order was shipped.
handling_shipping_evidence: There is still no evidence of sending the order, but this information is expected.
date_shipped
The shipping date of the order associated with the claim.string
date_delivered
Delivery date of the order associated with the claim.string
Response parameters
attachments
Presents information about the file attached to the message associated with the claim.array
type
Presents the type of evidence of sending the request related to the claim. It can take one of the following values:string
shipping_evidence: The seller has an evidence that the order was shipped.
handling_shipping_evidence: There is still no evidence of sending the order, but this information is expected.
date_shipped
Displays the shipping date of the order associated with the claim.string
date_delivered
Displays the delivery date of the order associated with the claim.string
Request
curl -X POST \
'https://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/actions/evidences'\
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer APP_USR-8*********932064-12*********edf6d3c99*********2236c703f*********668' \
-d '{
"attachments": "38f4e399-0f18-41e4-8f48-91aecd2dee1a_419059118.png",
"type": "shipping_evidence",
"date_shipped": "2023-03-07T05:00:00Z",
"date_delivered": "2023-03-15T05:00:00Z",
"destination_agency": "Melicidade",
"receiver_email": "test_user_123@testuser.com",
"receiver_id": 156762,
"receiver_name": "Tester",
"shipping_company_name": "servientrega",
"shipping_method": "mail",
"tracking_number": 132456787
}'Response
[
{
"attachments": [
{
"filename": "8007ee20-be67-471f-9e59-e32d9ba02fae_239628932.jpeg",
"original_filename": "Captura-de-Tela-2019-07-30.png",
"size": 1880609,
"date_created": "2020-07-22T20:43:15.000-04:00",
"type": "image/jpeg",
"file_url": "https://fury-storage-private-default.s3.amazonaws.com/mediations-api-core/attachment2/767b79a6-88c8-4fa4-8d95-2cb78fcd897f.jpeg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIA2W4YYFSFIIM7ONWJ%2F20201009%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20201009T174026Z&X-Amz-Expires=43200&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEA8aCXVzLWVhc3QtMSJHMEUCIBznL6LSjtxZx2rmNacevS3fkUtCntzn8hEERS3I9zGcAiEArLoRIu6slpEVHMaKK2%2B3LaXK5vJeEVlwmQ1en1xBlswqtAMIRxABGgw3MzYzNzAzNzE3MjIiDN38MnchbBVYZCS%2BfiqRA9sgC51NLCQ0stU6s2Dek7gt8JmSth7oYLHE8v1WhK3WaiBfe%2FV6LqnrqJcGIikCXr05GqQalWZQLITG1mwC%2Fkx6x5XL5jKFw67lXUvoZzmctRoQPpXpA6MJBTvdCZJKifAS2grLExBJ7KUrgGH6MCxiHpZwm5cO1VP9E5ETFcOTtVzgJtSU0TX70Z4%2BVZPwbxbuEnnqCuW61MZkMvT4dF6oVkZZBR8JuaaiM4w17FV%2B%2Bzt3l39EP9iZdv7NG6G6ZFjvL5UgkVfOm0Bn2w6JONEl8upiOqQN1voen8TugywgWm683isabg1LK2c5GNVWR4qEYbnpS2jZhd732IuDgl1De1V93O5WW2Xf0HGqXhIWYHf9ZDViwWrMXQc5VRQwDIukAgwIy5%2FiBUEwjNBavu4eiWcqtVIQ8OxH9CJIBrQMgPaB%2FtV9LZRGAH24ZwcBD%2FEu%2BEWEDPnR6giE24nAAkWAMlhPQI5NKGGy6y4SLxJ5KalD5yb4Twi0W%2Fvj7bUxfYBSebAn%2B4zldwvFPzWwJRxbMMTdgfwFOusBof6%2FydFCa12JdZERNpiC49pjSmal6DP7rl91JmwVKzG%2FIIENnlBIjZ1yvEtFWy2WcEDqnn2OfEeRc5vop%2FUHnRo3i1TEC8IHs7ECCwwWcf6UAB0%2FUXL8fGj6uQ7KuQ7DLphrZBMfpUz8JXRx1FVRKMWioszeYfL9dQ%2B24GDsESAN83y%2B19ZRdy727X7GsvnZQvdWo7zHQT4zXDmJB0RFtMHwHYtALsGHUyymyA%2FaQjfnbnccvesgGvLGpqdwmXZ0QFMmNobOlJA4STZY%2FejLulxq%2BNhmrvih83%2BSn5Q0043c2%2BzLYeSGs8jUJg%3D%3D&X-Amz-SignedHeaders=host&X-Amz-Signature=cb9a006b693e4b4e17948be0ccbb28739627daf0766f521cb98a2e5643ab9229"
}
],
"type": "shipping_evidence",
"date_shipped": "2023-03-07T05:00:00Z",
"date_delivered": "2023-03-15T05:00:00Z",
"destination_agency": "Melicidade",
"receiver_email": "test_user_123@testuser.com",
"receiver_id": 156762,
"receiver_name": "Teste",
"shipping_company_name": "servientrega",
"shipping_method": "mail",
"tracking_number": 132456787
}
]